Dear Sir,

I’m writing to say that I’m not satisfied with the fridge I bought two weeks agao.I found something wrong with it.The "COLD CONTROL"(制冷键) doesn’t work well.Also,when it starts it makes a loud noise.I rang your service centre several times,but nobody came.I hope you’ll look into the matter and send someone to repair it or change another one for me.Or else take back the fridge  and I’ll get my refound(退货).

I’m looking forward to your reply.Thank you.

Yours.

Li Hua